Prospective Tenant Advice
Searching for your next home to rent can feel overwhelming, especially in a fast-moving rental market. At Ascension Letting, we aim to make the process as clear and straightforward as possible from your very first enquiry through to move-in day.
This guide has been created for a prospective tenant considering renting through Ascension Letting. It covers the most common questions around viewing properties, applying for a tenancy, referencing, deposits, move-in procedures, and what to expect throughout the process.
Our goal is to provide well-managed homes, clear communication and a positive renting experience from the very beginning.
Finding Your Next Home
How do I find properties to rent with Ascension Letting?
You can browse our up-to-date listings here. We carefully select landlords who maintain high-quality homes, ensuring every property we manage meets our standards before being listed.
What should I consider when searching for a rental property?
Think about your lifestyle, location preferences, transport links and budget. Properties in popular areas of Edinburgh, Glasgow and Dundee move quickly – we recommend setting alerts or registering your details with our team to hear about new listings first.
Can I view a property before applying?
Yes, all applicants (or a nominated representative) must typically view the property in person before we can accept an application.
How do I book a viewing?
Click “Arrange a Viewing” on the property listing and fill in your details, or call our office on 0141 816 2010 (Mon-Fri, 9am-5pm). Our team will confirm a suitable time and ask a few basic questions to ensure the property is right for your circumstances.
Are virtual viewings available?
In some cases, yes. For tenants relocating from outside Scotland, we can provide virtual or video tours where available.
Application & Tenant Criteria
How do I apply for a rental property?
Once you’ve viewed a property, complete the online application form provided by your Lettings Agent. We’ll send your application to the landlord for review – we don’t operate on a first-come, first-served basis.
What information should I include in my application?
List all tenants (including children), provide your employment details and include references to help your application stand out.
What documents do I need to rent a flat in Scotland?
To rent a property in Scotland, you’ll need to provide documents that confirm your identity, address, income and eligibility to rent. These checks help landlords and letting agents comply with legal requirements and ensure you can afford the tenancy.
Typically, you’ll be asked for:
- Proof of ID: Passport, driving licence, or birth certificate.
- Proof of address such as recent utility bill, bank statement, or council tax letter (within the last 3 months).
- Proof of income or employment, for example, recent payslips, an employment contract, or a letter from your employer.
- Self-employed tenants will require 1-3 years of accounts or a letter from your accountant.
- Previous landlord or character references to demonstrate reliability as a tenant.
- Right to rent documents (if applicable) such as a visa or residence permit for non-UK residents.
- Guarantor details (if required) such as proof of ID and income from a UK-based guarantor.
Having these documents ready in advance helps speed up your application and improves your chances of securing the property.
What are the tenant eligibility criteria?
To rent with Ascension Letting, you’ll generally need:
- A combined annual income of at least 30× the monthly rent (or a UK-based guarantor).
- Three years of accounts or accountant confirmation if self-employed.
- A UK guarantor if you’re a student.
- Proof of right to rent in the UK if you’re a non-UK resident (passport, visa, or job contract).
Every situation is different, so contact us if you’re unsure – we’ll do our best to help.
What happens after I submit my application?
Your details are sent to the landlord for approval. Once approved, you’ll be asked to pay a partial deposit before referencing checks begin.
Referencing & Approval
What checks are carried out before I move in?
All adult tenants and guarantors are reference-checked by a trusted third-party provider. This includes:
- Credit and financial history
- Employment verification
- Landlord reference
- Affordability and bank validation checks
You’ll receive a secure link by email to complete your details online.
How long does referencing take?
Typically, reference checks take 2–5 working days, depending on how quickly your referees respond.
Tenancy Agreements & Deposits
What type of tenancy will I have?
All our tenancies are set up as Private Residential Tenancies (PRTs) under Scottish law. You’ll receive your agreement electronically for review and signing.
How is my deposit protected?
Your deposit is securely registered with an approved Scottish Tenancy Deposit Scheme (such as SafeDeposits Scotland or Letting Protection Service Scotland). You’ll receive full confirmation and scheme details shortly after your tenancy begins.
When will I get my deposit back?
Once your tenancy ends and the final inspection is complete, your deposit will be returned, minus any agreed deductions for damage or unpaid rent. You’ll receive a detailed written breakdown if any deductions are made.
Can I dispute deductions from my deposit?
Yes, of course. If you disagree with any proposed deductions, you can raise a dispute through the Tenancy Deposit Scheme, which will review both sides independently.
Before & During Move-In
Will I get an inventory before moving in?
Yes, you will be provided with a detailed photographic inventory before your move-in date, documenting the property’s condition for your peace of mind.
What happens on move-in day?
A member of our team will meet you at the property to hand over keys, explain how everything works, take utility meter readings and transfer accounts into your name. We’ll make sure you feel settled and supported from day one.
When is rent due, and how do I pay it?
Rent is paid monthly in advance by standing order to the account listed in your tenancy agreement. Please ensure payments are made on or before the due date to avoid arrears.
Can I have pets in the property?
Under Scottish legislation tenants are entitled to request permission to keep a pet within the property.
If you are applying with a pet, please discuss this with the Lettings Agent as early as possible. Information such as the type of animal, age, breed, and living arrangements may help support your request.
Permission may depend on factors including:
- Property type and size
- Building restrictions
- Suitability of the property for the animal
- Previous tenancy references where relevant
Any approved pet arrangements will be confirmed in writing as part of the tenancy agreement.
Can I redecorate or make changes to the property?
You’ll need written permission from your landlord before making any alterations or decorating.
General Questions
Who do I contact if I have a maintenance issue?
Once you’ve moved in, you’ll have access to our online maintenance reporting system. For urgent issues such as leaks or heating failure, call our 24/7 emergency line.
What documents will I receive before moving in?
You’ll receive:
- Your signed tenancy agreement (PRT)
- Deposit scheme confirmation
- All relevant compliance documentation
- Inventory report
Do you rent to students?
Yes, we work with many student tenants – you’ll just need a UK-based guarantor or proof of funds.
Can I end my tenancy early?
Under a Private Residential Tenancy, tenants must provide at least 28 days’ written notice. Contact us if you’re considering moving out early, and we’ll guide you through your options.
Already a tenant?
Check out our FAQ guide with all our existing tenant advice.
